Rebooking is the easiest, most cost effective & FASTEST way to FILL your appointment calendar.
Rebooking is the easiest way to increase your revenue with the clients that you already have. Although many hair stylist or beauty therapists feel uncomfortable or pushy encouraging their clients to rebook, this is vital to the success of your salon. Studies indicate that clients who rebook appointments make up to 50% more visits per year than those who don’t.
Here are top reasons on why rebooking is important to the success of your salon.
Also below are more reasons why rebooking is so important to your salon. These reasons will help reinforce the need to measure your rebooking rate
Measuring your rebooking rate will help you understand how your clients feel about your salon and the services that are being provided by your team.
A high rebooking rate indicates your clients are enjoying their experience.
If your rebooking rate decreases it will indicate to you a potential problem and give you an opportunity to be proactive before there is an impact on your bottom line.
Measuring individual team member’s rebooking rate will allow you to compare one team member against another.
You may have a real star on your team who has a really high rebooking rate. Once you know this you will be able to determine why this member is so successful and get them to pass their skills on to other team members. As with any measurement you will be able to track progress over time and see the impact of any training you are doing with your team.
Every experience your clients have in your salon has the potential to affect your rebooking rate.
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